DELIVERY INFORMATION

Local Shipping

Our website caratcraft.ae offers FREE Shipping for all orders purchased online in the UAE. We offer door to door service for all range of products in 3 working days. In case your selected piece is in stock, we arrange to deliver within the next day. Made to order and custom jewelry pieces will be delivered within 2-3 working days. We take priority orders too, drop us a line at [email protected] for all urgent orders and inquiries. We offer cash on delivery payment option for all orders placed within the UAE.

Interational Delivery

Caratcraft.ae offers global shipping. We have teamed up with FedEx to ensure your jewelry to securely couriered to your doorstep. All our product prices are inclusive of additional duties and taxes. The cost of delivery varies from country to country. You will be able to see all the prices at the checkout by selecting your port of destination.
Customs fees, import duties, taxes, and other charges may be imposed on your overseas order by the customs office of the destination country or region. Unless otherwise specified, the recipient is responsible for any additional expenses incurred during customs clearance. When your order arrives at customs, either the transporter or the customs office will contact you to arrange payment of any fees that may be owed. Duties and/or taxes will be collected in the cart during the checkout process for the following countries or regions:

Shipping from UAE Warehouse

Country Timeline to Delivery Estimated Duties and Taxes
Australia
5-7 Working Days
10-15%
UK - Mainland
5-7 Working Days
20-25%
Canada
6-8 Working Days
5-10%
USA
6-8 Working Days
7%
The European Union
5-7 Working Days
22%
Country Timeline to Delivery Estimated Duties and Taxes
UAE
2-3 Working Days
5% VAT
The European Union
5-7 Working Days
22%

Privacy

Please note that international shipments are subject to opening and inspection by customs authorities. Additionally, information about your order, shipment and products contained therein may be communicated to our shippers and the customs authorities as part of the customs clearance process.

Returns

To ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 14 days of the date of shipment for a refund or an exchange. For orders shipping to international orders, the 14 day period begins on the date you receive your order. Read the details of our 14-Day Returns Policy
We are the owners of the site and holding an official license of all intellectual property right in this site and in all the content published here. All text/content, photographs, illustrations, designs, site layout, other text or script that are part of this site along with software complications are protected by copyright, trademark and design right are owned or controlled by Carat Craft. All rights are reserved.

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